Volunteers are typically given more routine jobs and positions so that they are not relied on too much by patrons or staff.
- The libraries are lacking in the "Book Buddy" program, where volunteers visit patrons who are unable to go to a library. They bring them books and share their time and their interest in reading with them.
- Despite the large number of hours worked by volunteers, this number has actually decreased significantly in the last six years.
- Images of volunteers Anne Rupert and Donnella Bloebaum are included in the article.